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Payment & Refund Policy

Payment & Refund Policy

Effective Date: August 31, 2025

1. General Information

This Payment & Refund Policy governs all services provided by Task Master Enterprises ("Company", "we", "our", or "us") through the website WndTrtmntMstr.com . By using our services, you agree to comply with this Policy, which is drafted in accordance with U.S. federal and state consumer protection laws.

2. Payment Terms

All payments for window decoration selection services must be completed at the time of booking. Accepted payment methods include major credit cards, debit cards, and secure electronic payment systems. Prices are displayed in U.S. dollars (USD), and all transactions will be processed in USD.

Clients must ensure all billing information is accurate. In case of payment failure, the Company reserves the right to withhold services until payment is successfully completed.

3. Refund Policy

Due to the customized nature of our services, refunds are generally not provided once the consultation or design work has begun. Exceptions may be made at the Company’s discretion in cases such as:

  • Service cancellation by the Company before commencement.
  • Failure to deliver services as described in the agreed scope of work.
  • Duplicate charges or errors caused by our billing system.

4. Cancellations

Customers may request cancellation at least 48 hours prior to a scheduled consultation. If cancellation is timely, a partial refund may be provided after deducting administrative fees. No refunds will be granted for cancellations within 48 hours of the scheduled appointment.

5. Non-Refundable Services

Customized design plans, special consultations, and third-party product recommendations are non-refundable once the service has been initiated, due to the preparation and expertise involved.

6. Dispute Resolution

For any disputes regarding payment or refunds, clients should first contact the Company directly. Unresolved disputes will be addressed under U.S. consumer protection laws. Initiating chargebacks without prior communication may result in suspension of future services.

7. Contact Information

For questions or concerns regarding this Policy, please contact:

Task Master Enterprises
Address: 4005 89th Ave SE, Mercer Island, WA, 98040-4101
Email: viviangolden@wndtrtmntmstr.com
Phone: (206) 232-9548
Website: WndTrtmntMstr.com